In 1997, three carpet cleaners met online.
One
from California, one from Canada, and the third from Michigan. The reason? An industry magazine Letter to the
Editor had been published recently stating
that long-term owners of cleaning companies without employees didn't really own a business, they owned a job.
This intrigued them because all three could identify with both the owner/operators and the multi-truck/multi-employee operations.
The first of the three, Keith Collins, was the owner of a large rug
cleaning company. The second of the three, Scott Rendall, worked for his
father's 2nd generation multi-truck carpet cleaning/restoration company in MI, and the third, Dan Burk, was an owner/operator of a cleaning/restoration company
in Canada.
Over the next several weeks the three contacted one another
frequently and friendships were cemented. Over the next several months, the three took on a project that would change their businesses,
and personal lives, forever. They painstakingly wrote systems for their own companies to make them run smoother and more efficiently. Their goal was to get their businesses to the point where it ran with their
limited involvement.
In 2000, the three completed the 2 1/2-year project and shared their new information with other cleaners. It was a big hit! Feedback was taken, more changes were made and the final touches of these
systems were completed late in the year 2000.
In 2001, BRC Systems Solutions was born.
Since that time, the Cleaning/Restoration Business Systems Manual, the Cleaning/Restoration Forms Manual, and the Employee
Handbook have undergone many changes in an effort to constantly improve on them. Seminars and speaking arrangements are ongoing. In 2005
BRC released their next hit manual - Marketing Systems and added their Cleaning Business Development System - a results: NOW (not later) mentoring program to help others quickly achieve
success through personal one-on-one consultation. Check back often to see what new projects they've released, or simply give them a call at 877-549-7715 for more details. They even answer their own phone.
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